Privacy Policy
Effective date: November 4, 2026
Mark Automation handles inquiries from businesses, including dental clinic owners or managers interested in automation services. This notice describes how information submitted to Mark Automation is used. It does not describe dental patient records, which should not be submitted through our inquiry forms.
Information we collect
Depending on the form, we may receive your name, business email, business name or type, business challenge, contact details, inquiry date, and your consent choices. We may also receive limited technical information needed to prevent abuse and verify form submissions.
Why we use it
We use inquiry information to review your request, respond, send confirmations or owner notifications, discuss potential services, and protect our forms from abuse. Optional AI-assisted analysis is used only when you choose the separate AI-analysis consent option for the relevant form.
Services and access
Our workflows may use Cloudflare for website delivery and security, n8n for automation, and email or spreadsheet services for inquiry processing and follow-up. Authorized Mark Automation personnel and relevant service providers may process information as needed for these purposes. Service providers may process data in other countries.
Retention
For dental clinic business inquiries that do not become clients, our retention target is 90 days from the last meaningful inquiry interaction, after which personal inquiry records should be deleted or anonymized unless a legal obligation, dispute, or documented legitimate need requires longer retention. Records related to clients may follow separate contractual, accounting, and legal retention requirements. We are implementing the corresponding deletion process across our systems; this policy does not mean automatic deletion is already active.
Your choices and requests
You can ask us to access, correct, or delete your inquiry information, or withdraw optional AI-analysis consent for future processing. Email dayandayanmarkc@gmail.com with your request. We may need to verify that the request relates to your information, and some records may need to be retained where required by law.
Security
We use form validation, anti-bot checks, access restrictions, and other reasonable safeguards. No online system can guarantee absolute security. Do not submit patient health records, passwords, payment card details, or other sensitive information in the business inquiry form.
Changes
We may update this policy when our practices or services change. The effective date above will be revised when a material update is published.